UNIT 4
Page 35
Part B
1. One,
two, three, four, five, six, seven, eight, nine, ten
2. Eleven,
twelve, thirteen, fourteen, fifteen, sixteen, seventeen, eighteen, nineteen,
twenty
Twenty
one, twenty two, twenty three, twenty four, twenty five
3. Twenty
one, twenty two, twenty three, twenty four, twenty five, twenty six, twenty
seven, twenty eight, twenty nine, thirty
Thirty
one, thirty two, thirty three, thirty four, thirty five, thirty six, thirty
seven, thirty eight, thirty nine, fourty
Fourty
one, fourty two, fourty three, fourty four, fourty five, fourty six, fourty
seven, fourty eight, fourty nine, fifty
Fifty
one, fifty two, fifty three, fifty four, fifty five, fifty six, fifty seven,
fifty eight, fifty nine, sixty
Sixty
one, sixty two, sixty three, sixty four, sixty five, sixty six, sixty seven,
sixty eight, sixty nine, seventy
Seventy
one, seventy two, seventy three, seventy four, seventy five, seventy six,
seventy seven, seventy eight, seventy nine, eighty
Eighty
one, eighty two, eighty three, eighty four, eighty five, eighty six, eighty
seven, eight eight, eighty nine, ninety
Ninety
one, ninety two, ninety three, ninety four, ninety five, ninety six, ninety
seven, ninety nine, one hundred
Part D
1. b.
a ticket
6. d. an in-flight movie
2. d.
their flight
7. e. a
bus or taxi
3. e.
their luggage
8. a. a hotel room
4. a.
security
9.
b. some shopping
5. c.
at the check
in
10. c. at the hotel
Page 36
Part F
1. I
need to change my booking
2. Is
there a direct flight?
3. Can
I take this as hand receipt?
4. Can
I have an aisle seat?
5. Please
take me to the city centre
6. Can
I have a luggage, please?
7. I
have a reservation for two
nights. My name’s Burkhard
8. Can
I send a fax form
here?
9. Can
I have an alarm call at 06:45, please?
10. I’m
checking out today. Can I have the bill?
Page 37
Part A
Paolo
: Paolo Ranieri speaking
Judith
: Oh, hello, Paolo. This is Judith Preiss here
Paolo
: Hi, Judith
Judith :
Paolo, I’m calling about that meeting. Can you make next Wednesday?
Paolo
: I’m sorry, Judith. I can’t. But I can make Thursday or Friday
Judith
: Well, I can’t do Thursday, but Friday is OK
Paolo
: OK. Friday it is. Can we meet in the morning-say 10 o’clock?
Judith
: 10 o’clock’s fine. Oh, and can I bring my colleague, Sabrina? You met her at
the conference
Paolo
: Of course. I can pick you up from the station if you like
Judith
: Great. See you on Friday. Bye
Part C
1. No,
he can’t
2. No,
she can’t
3. Yes,
they can
4. Yes,
he can
Page 38
Part A
Fitness centre, restaurant, function rooms
Part B
Fax machine, fitness centre, function rooms,
secretarial service, restaurant
Part C
1. Can
you watch TV progrmmes in English? Yes, you can
2. Can
you use your computer in your room? Yes, you can
3. Can
you swim at the hotel? No, you can’t
4. Can
you send a fax? Yes,
you can
5. Can
you eat in the hotel? Yes, you can
6. Can
you play tennis at the hotel? No, you can’t
7. Can
you hold a meeting? Yes, you can
Page 39
Part A
1. It’s
a very small airport. There aren’t any shops in the terminal
2. There is a
problem with my ticket?
3. There are any
aisle seats available
4. There is a
stopover in Frankfurt
5. There are any flights to Zurich tonight?
6. I’m
afraid there is a flight to Warsaw this afternoon
7. There are two cafés in the terminal
8. There are any buses from the airport to the
city centre?
UNIT 5
Page 43 Vocabulary
Part
A
1. Onion-
its’s kind of vegetable
2. Apple-it’s
kind of fruit
3. Trout-
it’s kind of fish
Part
B
Starter
|
Main course
|
Dessert
|
Soup
|
Steak
|
Ice
cream
|
Pate
|
Drilled
fish
|
Apple
pie
|
Salad
|
Fruit
|
Part
C
1. Menu
2. Bill
3. Receipt
Page 43 Reading
Part
A
1. A
hairdresser works in a salon
2. A
waiter/ waitress works in a restaurant
3. A
porter works in a hotel reception
4. A
dentist works in a health centre
5. A
maid worsk in a hotel rooms
6. A
cab driver works in a taxi
Page 44
Part
D
1. Research
in the US, more than 90 percent
2. a.
Giving extra things for free
b.
Quick service
e.
Creating a good relationship with customer
3. b.
Visit the table often to make sure the customer is happy
c.
Smile at the customer
d.
Be pleasant and helpful
Page 45
Part
A
1. I’d
like some water
2. Could
I have some more coffe, please?
3. Do
you have any restaurant nere here?
4. Are
there some more wine left
5. I’d
like any cheese, please
6. Do
you have some mor soft drinks?
Part
B
Mina
: There are some good
restaurants in the centre
Ivan :
Yes, but there isn’t any parking.
We could go to the Texas Steakhouse near the airport
Mina
: Do they serve some vegetarian
dishes?
Ivan :
I don’t think so. How about the Marina? They do some graet fish
dishes, and they have any vegetarian
starters, too
Mina :
Good idea. I’ll see if they’ve got a table for 9 o’clock
Page 46
Part
A
1. Reservation
2. Fax
3. Air
conditioning
4. Bathroom
5. Bill
6. Employee
7. Equipment
8. Hotel
9. Seat
10. Luggage
11. Menu
12. Overtime
13. Table
14. Tip
15. Transport
Part
B
1. They
don’t have a lot of vegetarian dishes here
2. How much does
it cost?
3. The
restaurant hasn’t got many tables
left
4. I
drink much coffee
5. There
aren’t many hotels in the
city centre
6. It
cost a lot of money
Part
C
1. A.
How much cash do you have in your wallet?
B.
About 20 euros
2. A.
How many keys do you have in your bag/ pocket?
B.
About 3 keys
3. A.
How many people are there in your company?
B.
About 50 people
4. A.
How many time do you have for lunch?
B.
About 3 hours
5. A.
How many days holiday a year do you have?
B.
About 36 days
6. A.
How many languages do you speak?
B.
About 3 languages
7. A.
How many do you usually tip in a restaurant?
B.
Sometimes
WRITING FILE
From: danarska@gmail.com
To: nunungers@gmail.com
Dear
Miss. jaenab
I
would like to invite you to dinner our team after the meeting. Mrs. Ainun,
our supervisor will also come with us. It will be held at Pancong
Restaurant next week on 9th
November. If you don’t know the place, it near Gunadarma University.
I hope
you can come, and don’t be late. You should came on time 07.00 P.M.
Danar S
UNIT 6
Page 51
Part A
1. Great
deals
2. Low
deposit
3. Pay
$50 now followed by 12 monthly payments
4. 3
year guarantee
5. Interest-
free credit
Part B
1. S
2. B
3. B
4. B
5. B
6. S
7. S
8. B
Page 52
Part A
1. c.
having a strong desire to be successful
2. a.
acitive and able to work hard
3. b.
showing a lot of excitement and interest
Part B
1. About
$30.000
2. No,
it doesn’t
3. Yes,
it does
4. Telephone
their contact person Melissa Davis
Part C
1. true
2. false
3. true
4. false
5. false
6. true
Page 53 Language focus 1
Last December I visited our major customers from big department
stores in Sout Korea. On 5th December I met Mrs
Kyoung Ai Lee in Seol. We sent her 200 brocherus in June. On 6th December
I made a presentation to Mrs Lee’s sales staff on
our products and advised them
how to display them. The following day I gone to Seol, and our agent introduced me to
Mrs Ha, the chief buyer of a new department store in the capital. She asked me
to send her 500 brochures. I given her some samples of our products. I flown back tp head office in Paris on the 9th.
Page 54 Vocabulary 2
Part A
1. Save
2. Three
3. Free
4. Discount
5. Limited
Part B
1. True
2. False
3. False
4. True
5. True
Page 55
Part A
Miguel Perez
studied business at Santiago de Compostela University in Spain from 1995
to 1998. During the summer holidays, he worked part-time as a salesman for Levi’s.
After
graduating on July 1998, he wanted to continue in sales,
so he worked for a year
in the sales department of his family’s company. He decided to improve his
business English. In September 1999, he went to London to study
for Diploma in Business with English. During that year, he worked part-time for the
Students’ Union.
In July 2000, he began looking for a sales
job. Six months later, he got a permanent position in a shipping company.
However, a year ago, he changed his job and joined Futura Financial
Services. He now works in the sales department. Last month
he was voted salesperson of the year.
Part B
Kevin Warren
studied law at Bristol University from 1979 to 1982. During the summer
holidays, he worked part-time as a seller tickets for events to student for
Organise Social Events. After graduating at 1982, he went to US to work for
Disney Corporation, Florida. At 1984, he return to UK to start business with
partner. After that at 1987, he leave business with partner and he start to
open his own travel agency, he worked there for two years. Next at 1990 he
joined Coca-cola as a sales manager. At 1995 he become Director of Cold Drinks
Division. And at 2000 he become Vice President and General Manager of UK
regions.
UNIT 7
Page 71
Part C
1. E
2. A
3. D
4. B
5. C
Part E
1. E
2. D
3. C
4. A
5. B
Part F
New
|
c).
Mature
|
Growing
|
d). Declining
|
Profitable
|
b). Unprofitable
|
Big
|
e). Small
|
Attractive
|
a). Unattractive
|
Page 72
Part A
1. 1.3
billion / 1.300.000.000
2. 4.000
3. 600.000
4. 60
5. £12.000
6. £
90.000
Part B
1. 1.3
billion / 1.300.000.000 – the number of people in China
2. 4.000
– the number of new cars that arrive every week
3. 600.000
– the number of new drivers that get license in a year
4. 60
– the number of cars that Porsche hope will increase in sale
5. £12.000
– the price of a Jeep Cherokee
6. £
90.000 – the price of Porsche
Part C
1. Car
sales in China are higher than a year ago.
2. China
is a big market for Volkswagen.
3. The
number of bicycles causes problems for other traffic.
4. The government wants to
make roads wider.
5. Mr
Zong owns a Jeep.
Part D
1. Boom
2. Manufacturers
3. Consumer
4. Double
5. Destroy
6. Purchased
Page 73
Part A
1. It
is harder to break into export markets than home
markets.
2. Chine
is bigger market than Japan.
3. Our
market share is lower that it was last year.
4. The
rate of inflation is worse this month than it was last month.
5. This
month’s sales are higher than
last month’s.
6. The
Asian market is better than the European market for rice.
Part B
1
|
This
is a good product.
|
Yes, it’s the
best product on the market.
|
|
2
|
This is an
expensive hotel.
|
Yes, it’s the
most expensive place in the city.
|
|
3
|
She is a very
popular manager.
|
Yes, she’s the
most popular head of department in the company.
|
|
4
|
This is a cheap
product.
|
Yes, it’s the
cheapest product.
|
|
5
|
This is a very
competitive market.
|
Yes, it’s the
most competitive market in Asia.
|
|
6
|
This is a bad
year.
|
Yes, it’s the
worst year in the last ten years.
|
Part C
I opened a
hairdressing salon last year. The most
important thing is to think about your target customers. My
hairdressing salin is located in my parents’ hotel. My customers are older and richer than my main competitor’s. They like
excellent service and a cup of coffee. My main competitor’s customers are younger than mine. She offers a cheaper service than I do. However, my salon is more comfortable than hers. My the most exciting customer is a famous model.
Page 75
Part A
1. The
white car is much bigger than the black car.
2. The
black car is a little bit bigger
than the red car.
Page 77
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